Common Issues

Issues we see frequently

Having trouble printing from CDK?
Believe it or not, this is a very common issue with a simple fix!  Here are some instructions sent to us by CDK:  !!!!! CLOSE CDK DRIVE BEFORE GOIN...
Thu, 3 Dec, 2020 at 10:30 AM
How to make a CDK ticket.
1. Open CDK and login 2. Once logged in click the S(Service Connect) on the bottom of the toolbar on the right side of the screen 3. If this is your first...
Wed, 25 Nov, 2020 at 2:27 PM
Printer Ink/Toner
We do not supply ink or toner. If you need more for a printer, Please contact Sharp, by calling the number on the sharp sticker and request more ink. I...
Tue, 5 Jan, 2021 at 11:11 AM
Logging in and out of Active Directory
These instructions describe logging in and out of computers for windows 10. Signing In When signing you may have to do one of these 3 options:   •   ...
Thu, 3 Dec, 2020 at 10:30 AM
Want to change your voicemail?
Changing your voicemail can be confusing on these phones, luckily we have you covered! To change your voicemail greeting, press the Voicemail button, se...
Thu, 3 Dec, 2020 at 10:31 AM
Need to find your computer name?
Your computer name is an important piece of information used to identify the computer you are on. If you are unaware of where to find your computer name, fo...
Thu, 3 Dec, 2020 at 10:31 AM
Cenpos Card Reader Not Working?
If your Cenpos card reader is showing a system error, or an application error on the screen, please follow these steps first: 1. On the computer the Cen...
Thu, 3 Dec, 2020 at 10:33 AM
How to take a screenshot on Windows
Screenshots are an easy way to capture and save information. Here are some ways you can take advantage of this function: If you have windows 10: Press ...
Thu, 3 Dec, 2020 at 10:33 AM
Need to add someone into an email group you own?
1. Click this link, on the right side of the screen under "Distribution Groups I own" look for the group you would like to add the user(s) into. ...
Thu, 3 Dec, 2020 at 10:37 AM
Is your internet slow?
If your internet connection seems slow, you may be able to speed it up by clearing your browser cookies and caches in your internet browser.  Microso...
Thu, 3 Dec, 2020 at 10:41 AM